Managed Services -

"Fluke Networks' Visual Performance Manager will allow us to integrate the full range of our application performance management services for our customers from a single pane of glass. Other monitoring services and tools we provide can now be combined within Visual Performance Manager and integrated into our existing portals to give our customers the level of collective detail they need at each network site to best manage the performance of their critical applications." - Fang Wu, Vice President, Customer Solutions, NTT America, Inc.

As a provider of managed services for application performance, WAN and LAN your value proposition is tied closely with providing a higher level of expertise and skills in monitoring and management so your customers can focus on the key drivers of success for their individual business. Part of your value is leveraging industry-leading solutions to provide the enhanced visibility enabling you and your customers to identify issues faster, solve them in less time and reduce the cost of management.

Fluke Networks has over 14 years of history in partnerships with leading managed service providers. Our solutions help carriers, integrators and service providers build scalable offerings for managing WAN, LAN and overall application performance. Fluke Networks is unique in the industry by providing the most comprehensive and scalable solutions for managing hundreds of individual customers on a single platform.

Visual Performance Manager provides the unique ability to build a range of managed service offerings depending on the customer need and investment. Ranging from simulated SLA measurements to monitoring all IP-based application flows to instrumentation of the infrastructure. Offers can be customized to meet the challenges of multiple customers with multi-tenancy login requirements across system components.

North America
AT&T, Cisco/NetSolve, Global Crossing, PAETEC, NTT America, Reynolds & Reynolds, Sprint, Verizon Business

Asia / Pacific
Optus, SingTel, StarHub, PT Telekom, Malaysia Telekom, PLDT, Telkomsel, ChungHwa Telecom, VSNL, PCCW, China Telecom, China Netcom, China Mobile, China Unicom, NTT, Korea Telecom, Hanaro.

Europe
British Telecom, Telindus, AT&T, Global Crossing, Verizon, NTT

Telecommunications Services -
 
Enterprises are demanding more in terms of service and quality of service from providers everyday. As a provider, you are also looking for ways to increase revenue with new users services such as mobile voice, application and video. A key aspect in meeting and exceeding your customer’s requirements revolves around your visibility of performance at the provider edge demarcation, especially when monitoring performance over customer MPLS VPN links.

Fluke Networks has a long history of helping telecommunication providers understand the performance of the core and delivering critical reports validating service level parameters. By understanding the impact of application performance across the network, providers can add value and differentiate services in a competitive environment.

Utilizing MPLS-aware flow analytics technology, Visual Performance Manager gives you detailed visibility of all traffic flowing in and out of the core network over VPN links in an MPLS environment, as well as a clear picture of customer performance at the point where they plug into the MPLS network – the provider edge router. The Visual Performance Manager reporting and troubleshooting interface can be leveraged exclusively within the NOC or may be shared on-demand for individual customers.

The powerful capabilities of Visual Performance Manager will give you a competitive edge by allowing you to optimize and control new services delivery with superior visibility of the network from internal operations to the SS7 voice network, and the MPLS transport.